Category: tweet

Luckily I know who bought the items so I can ask them to contact customer service themselves. But what if I didn't? I'd have to ask everyone I know if they bought me something from my wishlist and if they did then ask them to contact Amazon customer service.

— Kevin Goldsmith (@KevinGoldsmith) February 1, 2019

they asked me to write them again from that e-mail address. It was very clear that the person didn't read my mail because it was clear in that message that it was a wish list that other people were sending me things on.

— Kevin Goldsmith (@KevinGoldsmith) February 1, 2019

I contacted the @amazon customer service team about the issue. Giving them the details and the situation. A few hours later I got back a message that they couldn't help me because my e-mail address was not the one that originated the order.

— Kevin Goldsmith (@KevinGoldsmith) February 1, 2019

Moving from bad user experience to effectively user-hostile and definitely making me question how much I should continue to buy things from them.

— Kevin Goldsmith (@KevinGoldsmith) January 31, 2019

Amazon support has been getting progressively worse over the years and Amazon has made it increasingly difficult to reach them.

— Kevin Goldsmith (@KevinGoldsmith) January 31, 2019

This is the worst user experience. As Amazon consolidates things into itself, it makes everything more opaque which means you become 100% dependant on Amazon support when things go wrong, sometimes in really unclear ways.

— Kevin Goldsmith (@KevinGoldsmith) January 31, 2019

Since Amazon uses its own tracking numbers, I can't even see where they were delivered. As people send me screenshots of things showing "Delivered to a secure location"

— Kevin Goldsmith (@KevinGoldsmith) January 31, 2019

Amazon bug silently resent my wishlist address to "None." However, Amazon continued to let people order from it. So everything purchased from there was delivered somewhere I guess, but not to me.

— Kevin Goldsmith (@KevinGoldsmith) January 31, 2019

My TV has never been and will never be connected to the internet for exactly this reason.

"Your TV is no longer a mere display​​​​​​, but a full-fledged computer—for good and for ill", @alexismadrigal reports https://t.co/9zsmYau2BN

— Kevin Goldsmith (@KevinGoldsmith) January 29, 2019

Posted on Instagram: https://t.co/aYk895n1Y9 pic.twitter.com/1O8yIgoLgb

— Kevin Goldsmith (@KevinGoldsmith) January 23, 2019