netflix part deux

supposedly, the more you rent from netflix, the slower your service will be. They do this so that your per-rental fee will always be above $2. I can understand this from a business perspective, but from a customer service perspective, it sucks. Given a choice, I would rather pay more money for my membership and never have my movies delayed. As it stands, I don’t see a major reason to stay a netflix customer if I have to wait a week between each rental. The local video store may be more expensive, but if they have the movie, they give me the movie, they don’t make me wait a week for it.

Here is someone else’s netflix disappointment page:
http://www.manuelsweb.com/netflix.htm

my e-mail to netflix

I sent the following e-mail to netflix this morning

There is a longer and longer gap between when we send movies and when you acknowledge receiving them. Also, once you have received them, you are taking longer and longer to mail out the next film in our queues. We live in downtown Seattle, films dropped in the mailbox in the morning will usually be received by your Tacoma facility THE SAME DAY. Films sent from Tacoma should take no longer than one day to reach us. However, it is now taking up to a WEEK to get the next films in our queue when we send in others. It used to take 2-3 days when we first joined your service.

Is this the level of turnaround we should be expecting?

finding a new webhost, an impossible dream?

It is nearly impossible to pick a web hosting company these days

So, I’ve been an interland customer for about 6 years now. unitcircle.com was originally hosted on various sites run by friends of mine. Each of these servers had somewhat dubious connections to the internet, but they were free when it was really expensive to host a website. Finally, after unitcircle.com went down for over a week when my friend’s DSL connection was down while he was on vacation, I moved the site over to interland who I found through an ad in the back of wired or something. At that time there were only a handful of hosting companies on the net. Now there are a zillion of them and they are all offering similar plans and similar claims. If you look at 10 host-review sites you will find 10 different recommendations. I’m now paying an insane amount on interland for a ridiculously small amount of disk space (but unlimited bandwidth). The host review sites are obviously not to be trusted. I’m pretty sure that hosting companies set these up just to make themselves #1. I know I would if I was in their shoes. The cool thing is that the hosting plans are cheap enough that I can probably just try out one or two to see how they are before I sign up for a year or so. The other cool thing is that most of these sites seem to make that simple (any site that requires a 6 month sign up isn’t to be trusted). I’ll leave unitcircle on interland for now and move one of my other domains to a new site and see how that works… As I go, I’ll post here what I think.

A bigger question to me is around if I should switch from a windows host to a linux (or even a mac) one. The only server-side scripting of any kind I’ve learned to do is ASP in visual basic, but I’ve done a LOT of C# development so asp.net doesn’t scare me. The problem is that, at home, I’ve gotten rid of all my PCs and am just using macs now. I do know Java, but I haven’t done any JSP stuff and I’m not sure if I want to bother. I haven’t done any PHP, so I’d have to learn that from scratch. Currently I use asp only in on the unitcircle catalog pages, but I’ll need something like that for the on-line store.

iLife ’06

impressive, but I don’t know if it is for me

Many other blogs will be talking about the introduction of the first mactel devices. Maybe because I just got a new Mac I’m not interested, or maybe because none of my software will run natively on them. The announcement that really got me interested yesterday was the new iLife announcement.

Now, I’ve got all the high-end versions of their apps (or equivalents). However, sometimes, it is just easier to toss a project into iDVD, rather than DVD Studio Pro. There certainly isn’t anything more useful than iPhoto. Even iMovie has its uses.

It really seems like the iLife suite is coming into its own now. The integration is getting really amazing, now that the iApps are finally taking advantage of CoreVideo and CoreImage plug-ins, I can see a lot more possibilities for the future.

The problem: podcasting. With the addition of iWeb and adding the podcasting mode to GarageBand as well as the photo-casting stuff they’ve added, the goal of this rev is obvious: make it easy for everyone to do blogging/podcasting/vidcasting/etc… Now, I think that is a pretty good goal with one exception: it is all based around .Mac. Now the iLife suite has always been trying to push people towards subscribing to .Mac before, but now they are ramming it down people throats. Why isn’t there a 1-step publish in iWeb to another website? Do iWeb pages require server-side components running on the .Mac servers?

I think that the podcasting features are very cool and very well done, but I don’t need them or want them. iWeb would be cool for an occasional web page, but I don’t need or want a .Mac account. The rest of the features are also very cool, but I don’t know if they are worth upgrading the software. Then I remember that the price is $79 which is the equivalent of going to a couple movies with my wife and I realize that the few features that are really interesting to me might be worth it…

The Unit Circle Rekkids web redesign

the geeky details (design geek and tech geek!)

I just flipped the switch on the third full design of the Unit Circle Rekkids website.

The first was the sort of get-it-up-and-make-it-look-decent version. The second was the make-it-look-good-and-make-the-navigation-better site. There was some stuff I was really proud of in the second design: each “section” had a different-but-related color-scheme so that you could tell where you were in the site; I had a javascript-based navigation bar on the left that would do the dynamic layout and UI to show you what else was related to what you were looking at; finally, I worked really hard to make sure that the pages rendered well on all browsers and nearly all versions (I even ensured Netscape3 and IE3 compatibility).

This new design was all about simplifying things and making the design look tres moderne. If the second design was an architectural unfolding: Entryway, front hallway, living room, etc…; the new design is about making it easy to get the info and find what you want. The front page basically doubles as a site-map. I’ve dropped a lot of nooks and crannies designed for people who might want to explore or look for weird stuff; that was hard to keep up-to-date and wasn’t really taken advantage of much anyway. While I believed in the notion of keeping data and design separate before, this re-design nailed that into my head like never before. The new site has about 35-40 pages. There are three main designs, the main page, the artist pages and the release pages. I wasn’t adding any new content (although I was revising some of the old content). Once I had the designs set, mostly I was copying and pasting from the old pages into the new. So, it should have taken a day or two, right? Actually, it took most of a week working a few hours a day. This is due to how much the old site had the content and layout mixed, but even in that design, I’d already started using CSS. This new design is using some tables for simple layout stuff, but all the rest is 100% CSS, also I’m now using Dreamweaver templates. I’d tried using them before, but in DW8 they seem to be much simpler, or maybe I finally figured out how to use them. I know better than to rely on a proprietary technology, but they really did help and should make any future redesigns much, much simpler.

The hardest part was abandoning the super-cool nested html and javascript sidebar navigation thingy that I did. The original goal was to make adding content simpler, but it ended up being a nightmare because of the distributed nature of the code and embedded html. I’m now setting up the sidebar in a template and showing where you are using CSS. Much simpler. I do run the risk of having to redo each page by hand if I can’t use the dreamweaver templates later, but I’m not adding content to the site the way I used to before, so I’m not too worried.

I did think about switching to a database-driven website design, like I did for Unit Circle Mailorder. There were some limitations that I’m now encountering with that approach that makes me very cautious about using it again. I’m very conscious that people are linking into my site. I encourage it mightily. The problem is that I can’t go changing my URLs around willy-nilly. I have that problem with the mailorder pages now. They are all ASP pages with parameters. I’ve got to support those urls forever. So if I switch to a linux host, I’m going to have to fake those URLs. My site isn’t big enough to warrant its own servers, so I can’t do any tricks around faking directory paths being intercepted at the web server or whatever. Doing a SQL-driven site would make doing a redesign dead-simple though, so it is in the back of my head…

DVD+R DL Media

Some informal quality tests

In an earlier article I mentioned how I was burning a lot of dud disks these days. Well, I spent a lot of time trying to diagnose the problem. When I wrote that article I was using a Lacie DL lightscribe burner with my Powerbook G4 867 MHz. After some experimenting, I decided that the issue was a bad firewire cable. I switched to a different firewire cable and got better success rates, but in general I was still only hitting about 30% successful (as in verified) burns to DL discs. Then I did some checking and found out more or less that Toast 6 Platinum has some bugs in it that Roxio couldn’t give a damn about. At the time I was using the Memorex blanks exclusively because they were easy to find and are actually sold in spindles of 25 for around $4 each. There is also TDK and Verbatim discs. I’ve only found the verbatim in packs of 3 for around $7 each and the TDK in packs of 5 also for around $7 each. When I got my quad and switched to burning on that with the built-in Pioneer A110D, I started burning 100% duds. The disc burns would complete successfully, but each verification would fail because a certain sector (usually the same sector on different discs) couldn’t be read. I tried switching to the Verbatim, SUCCESS. I ran out of Verbatim and tried the TDKs 100% success.

AVOID the Memorex DVD+RW DL discs!!!!

sneaky phishers

bastards

I think at this point, the ruse of sending you a message from a bank or paypal saying that your account is suspended and you have to log in at some link is pretty much dead. Even the most naive of internet users should be wary of this kind of thing now. Now they’ve moved on to telling you that your ebay or amazon account is suspended, which is slightly more sneaky, but still kind of obvious. I just got a great (or scary depending on how you look at it) phishing e-mail though. It was a perfect reproduction of a “question from an ebay member” e-mail asking about a motorcycle cover that was for sale and asking why I was selling it when it came for free with the motorcycle. This was the closest I came to actually clicking on one of these e-mails yet. Of course, I knew I hadn’t put up a motorcycle cover for sale, but I immediately worried that my ebay account had been hacked or something. Luckily, I noticed that I got like 5 other of these exact e-mails so I figured it out immediately.

This kind of stuff has gotta be bad for Amazon and EBay, if I were them, I’d have some HUGE teams tracking these people down and either having them arrested or just doing DOSes to their servers.

More hot quad action!

impressions after the first couple of days

I’ve spent most of the weekend installing my software, so I haven’t been working on a new album or DVD project yet to talk about the performance in that respect. I did have to run my own personal benchmark though, heavy-duty Reaktor ensembles. If you are unfamiliar with Reaktor, it is a visual programming tool for creating modular software sythesizers. On my 12″ G4 867 MHz laptop, I can’t run the Heiddegger or Leviathan3 ensembles from the Reaktor user library at all. Firstly, they don’t even fit on the screen. Secondly, even throttled down to the lowest sample rates, they immediately max out my CPU. I can happily report that at 44 Khz and the highest quality settings, Leviathan barely makes my CPUs notice its existence at a paltry 12% CPU usage. Heiddegger maxes out around 28% but seems to be constantly spinning between 20%-28% (I don’t know if Reaktor knows how to measure 4 CPUs). Both ensembles show OS X thread scheduling is well done, Activity Monitor shows that Reaktor’s 7 threads are spread pretty evenly across the CPUs.

My only real complaint so far is with the Mighty Mouse which has already begun to squeak when I click. This is destined to be immediately replaced by something less annoying. Sorry Apple mouse guys…