NYTIMES
The major labels wanted to kill the single. Instead they killed the album. The Recording Industry Association of America wanted to kill Napster. Instead it killed the compact disc.
The article is from a couple of guys who owned a shop in Manhattan. They don’t bring much new to the discussion (the labels put out crappy music, charged too much for it, made it hard to just buy the one song you liked, sued their customers…) but it is good to get that re-confirmed by someone representing a different part of the industry.
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