I sent the following e-mail to netflix this morning
There is a longer and longer gap between when we send movies and when you acknowledge receiving them. Also, once you have received them, you are taking longer and longer to mail out the next film in our queues. We live in downtown Seattle, films dropped in the mailbox in the morning will usually be received by your Tacoma facility THE SAME DAY. Films sent from Tacoma should take no longer than one day to reach us. However, it is now taking up to a WEEK to get the next films in our queue when we send in others. It used to take 2-3 days when we first joined your service.
Is this the level of turnaround we should be expecting?
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